Frequently Asked Questions

Below you will find the most common questions from our clients about workshop equipment, delivery, installation, warranty, and maintenance. If you are unsure – contact BADS experts, and we will advise you on the best solution for your workshop.

How many days does delivery take?

• If the item is in stock, delivery takes 1–3 working days.

• If the item is a special order, delivery time may take up to 1 month.

• We ship not only within Lithuania but also to foreign countries. To learn the exact delivery conditions, please contact us using the details provided in the Contact section.

If you are unsure about the delivery time of a specific product – get in touch with the BADS team.

Do you provide equipment installation and setup?

• Yes, we can arrange installation and initial setup of the equipment.

• Before installation, we check site readiness: electrical connections, floor strength, ventilation requirements, and other conditions.

If you are not sure whether your premises are suitable for installation – BADS specialists will assess and advise you.

What are the floor requirements for four-post or scissor lifts?

• Reinforced concrete of adequate thickness and strength is recommended, according to the manufacturer’s specifications.

• Before installation, we assess surface level, cracks, and underground utilities.

If you are unsure about the floor condition – contact the BADS service team, and we will help evaluate it.

Do you help with workshop equipment layout?

• Yes, we can prepare an optimal equipment layout plan based on your workshop drawings.

• We consider drive-through areas, alignment zones, axle lift positions, and safe working distances.

To receive a layout proposal – contact BADS experts.

What are the maintenance intervals for lifts?

• Regular inspections are recommended every 6–12 months.

• During inspections, oil, cables, synchronization, and safety locks are checked.

If needed – BADS service technicians can perform the inspection on-site at your workshop.

Do you perform calibration and testing of wheel alignment systems?

• Yes, we provide calibration and regular testing of wheel alignment systems.

• We use manufacturer-approved methods and tools (alignment heads, targets, stands).

If you need help with calibration – contact our service department.

Do you provide training for diagnostic tools and AC stations?

• Yes, we organize introductory and advanced training according to manufacturer programs.

• Training includes software installation, usage, and practical advice.

If you are unsure how to use your purchased equipment – BADS experts will assist you.

What warranty and service are provided?

• The standard manufacturer’s warranty is usually 12–24 months, unless stated otherwise for a specific model or brand.

• We provide warranty and post-warranty service, spare parts, and remote support.

If you have questions about warranty terms and conditions – contact the BADS service department.

Can the equipment be purchased with leasing or deferred payment?

• Yes, we cooperate with financing partners – leasing or deferred payment options are available.

• Conditions depend on the equipment value and client assessment.

For a detailed offer, contact the BADS sales team.

Can I see the equipment or tools in person?

• Yes, some of our most popular tools and equipment can be viewed at our store at Ateities pl. 30G, Kaunas.

• Many frequently used models are available in stock, but not all are always displayed on-site.

• If you wish to see a specific model, please contact BADS experts in advance to confirm its availability in the showroom.

If you are unsure which brand or model fits your needs – BADS specialists will advise and help schedule your visit.

Can I try or test your diagnostic equipment?

• Some diagnostic devices are available as demo units that can be tested on-site.

• Since the number of demo units is limited, please contact BADS sales managers in advance to confirm availability for testing.

• We can also provide demonstrations or remote consultations about functions and software use.

Do you provide information about refrigerant or freon quantities for vehicles or machinery?

• We do not provide this information, as refrigerant quantities depend on the specific vehicle and manufacturer’s data.

• We recommend checking directly with the vehicle manufacturer or their official websites and technical documentation.

• If you are unsure which AC station or software suits your needs – contact BADS experts, and we will help you choose the right solution for your workshop.